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FAQs

 

Product Care

We would recommend hand washing your garments.



What happens if I find the same product cheaper somewhere else?

Do not worry, providing the product is genuinely available at that price, and is not on an auction site (which probably means it is bankrupt or secondhand stock) we will refund you the difference in full.



What if the product does not fit or is not what I wanted?

Please take advantage of our no-quibble return service as set out on the Returns and Exchanges page.



I cannot find what I was looking for?

Please contact us by phone on 0843 289 6553 or by email service@caressa.co.uk.

 

Do I need to register to place an order?

No- you can just Checkout as a Guest. However registering allows you to check orders, look at your history, sign up for special offers, or even become an affiliate if you have your own full website or a page on Facebook.

 

 

 

What can you tell me about your brands?

Roza

Roza have been manufacturing modern, original and beautiful lingerie for ten years. The products are made from the highest quality materials; beautiful guipure, delicate lace, rich embroidery, soft chiffon and micro-fibre. Superb quality, fantastic designs, classic colours and the finest craftsmanship are the strength behind Roza's extraordinary collection.

All their lines come in a lovely individual box with the product image on the outside and carefully wrapped in tissue paper. A very expensive looking product, well made, at affordable prices.

Corin

Corin specialise in the production of exclusive women's wear in cup sizes A-G. All their collections are manufactured in Europe using the highest quality fabrics, tulle, laces and embroidery. Their design and manufacturing techniques are based on French traditions.

Irall

Made in Europe, Irall offers a beautiful collection of nightwear. Soft luxury satin combined with carefully selected laces makes these designs not just gorgeous to look at but also to wear. Every product comes packaged in its own Irall box, making this range ideal as a gift or as an every night item.

Gracya

Gracya offer lovely ranges of everyday wear, special occasion and bridal lingerie. Everyone who has worn this lingerie has instantly fallen in love with it. A combination of luxurious materials, great manufacturing and elegance - guaranteed to make a woman's heart beat faster. All products arrive packaged in very elegant Gracya boxes.

Wolbar

Established in 1995 Wolbar specialises in producing an exquisite collection of briefs, thongs and body shape pants in a range of sophisticated designs. The collection is made in Europe using quality fabrics, laces and embroidery. The designs are unique, sexy and practical and are made with meticulous attention to both quality and detail.

Anne Wiggins

Believing that women should feel elegant and effortlessly stylish during their downtime, and that seduction is all aboutdiscretion and subtlety for those with discerning, confident taste, Anne's unwavering attention to detail has resulted in the creation of this luxuriously relaxed, understated, glamorous, and contemporary - yet timeless - collection.

This limited edition collection of silk nightwear and loungewear is made to an exceptionally high standard.

Free from the obligation to produce in large quantities, Anne has painstakingly sourced the very finest raw materials and the best craftsman using traditional artisan techniques that cannot be replicated in mass-produced garments.

Beauty Night

Beauty Night's Collection is a European made range of affordable fun, flirty, and sometimes naughty, but very nice designs. All the Beauty Night products come packaged in branded boxes.
 

Zohara

The Zohara - Art on Tights range is a colourful and unique collection with a wide range of styles, allowing every woman to find the right design for her and enjoy a style that is fashionable yet comfortable. Zohara brings innovative and fresh designs to the world of tights.
 

If I register will you bombard me with mailshots and emails?

No- you can opt in to receiving these, and even then we will only email when we have something worthwhile to say.

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