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FAQs

 

Product Care

We would recommend hand washing your garments.



What happens if I find the same product cheaper somewhere else?

Do not worry, providing the product is genuinely available at that price, and is not on an auction site (which probably means it is bankrupt or secondhand stock) we will refund you the difference in full.



What if the product does not fit or is not what I wanted?

Please take advantage of our no-quibble return service as set out on the Returns and Exchanges page.



I cannot find what I was looking for?

Please contact us by phone on 0343 289 6553 or by email service@caressa.co.uk.

 

Do I need to register to place an order?

No- you can just Checkout as a Guest. However registering allows you to check orders, look at your history, sign up for special offers, or even become an affiliate if you have your own full website or a page on Facebook.

 

If I register will you bombard me with mailshots and emails?

No- you can opt in to receiving these, and even then we will only email when we have something worthwhile to say.

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